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About Up and Online
Up & Online helps businesses in Suffolk, Norfolk, and Cambridgeshire get found online with websites, social media, Google profiles and digital marketing.
Our local small team helps our valued clients drive traffic, generate leads, and grow their online presence.

Attracting clients
In locations near you
Based in Suffolk, we have a deep understanding of the local business landscape in Suffolk, Norfolk, and Cambridgeshire. We know how to help small businesses stand out and compete for traffic in the East Anglian area.
Whether you work out of Felixstowe Port, Cambridge City Centre or you're down the road from Thetford forrest, we’ll help you get found online and grow your local customer base.
Small business support
Up and Online are specialised in taking small businesses online.
Trades and Services
Helping trades and service based businesses in East Anglia such as plumbers, electricians, landscapers, builders and more attract more local clients.
Freelancers
Supporting freelancers across industries such as legal services, finance, consulting, creative practices and more to showcase their work and gain new business.
Local retailers
Assisting local retailers such as corner shops, warehouses, fashion stores, charity shops, farm shops, bakeries, pubs and restaurants to generate online business that transfers to physical sales.
How Up and Online works
1
Assessing your needs
A free talk with our team will help assess your needs and understand what steps are needed to take your business online. We ensure a transparent approach, answering all the questions you may have from which platforms are best for your business to how much it's going to cost.
2
Building your presence
The next step is to build your online presence. First, our team will build you a brand-new website alongside other platforms such as a Google My Business profile, social media profiles, Trustpilot, Google Maps, and more. This ensures your business is searchable and follows all the best practices for online success.
3
Growing your business
After your presence is established, Up and Online will create a marketing strategy that generates leads and new business in your local area. Using a range of organic social media marketing, email marketing, PPC campaigns, paid social advertising, and more, Up and Online will discover the strategy that works for your business.

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Who is Up and Online for?Our service is perfect for small to medium-sized businesses in Suffolk, Cambridgeshire and Norfolk that either don’t have an online presence or want to improve what they already have.
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What platforms should my business be on?To build a strong online presence your business should at a minimum have: A professional website Google Business Profile Google Maps Trustpilot or other review platforms Facebook & Instagram LinkedIn YouTube or TikTok Email marketing platform (like Mailchimp or Klaviyo) Online directories (like Yell, Yelp, Checkatrade, etc.) Booking or eCommerce platforms (if relevant) We help you set up, optimise and manage all of these so that you can focus on running your business.
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Will I own my website and content?When we build a website, social media accounts and other online profiles for your business you will own everything. Although we take care of the content you will have all the log-ins and details to make adjustments as you please.
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Can you manage everything for me? I don’t have time.Absolutely. We work with busy local business owners across Norfolk, Suffolk, and Cambridgeshire who want online results without the hassle. We handle everything website, SEO, social, reviews. So that you can focus on your business.
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How do I get more customers from Google and social media?The best way to grow your customer base from Google and social media is to optimise your Google Business Profile, get reviews and use local keywords (like “plumber in Suffolk” or “Norfolk cafe”) to rank high with customers in Cambridgeshire, Norfolk and Suffolk. On social media, post regularly, run local ads and engage with your audience. We handle all of this for you so you get more leads without the stress.
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How much does it cost to put my business online?Taking a small business online is much cheaper for startups and growing businesses than many think. You can start your digital journey with free and low cost options before moving onto paid marketing. Book a free consultation and we'll give you a clear quote upfront.
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How do I show up on Google when people search for my services?To rank on Google, you need local SEO (search engine optimisation) this includes optimising your Google Business Profile, building citations, getting reviews and having a properly structured website. We make sure your business ticks every box.
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Do you only work with businesses in Suffolk, Cambridgeshire, and Norfolk?We specialise in helping businesses in East Anglia especially in Suffolk, Cambridgeshire, and Norfolk. Our knowledge of the local market helps us get better results for businesses in this region.
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Do I need a website for my local business?Yes! A website adds credibility and makes it easier for customers to find you online. We design websites that look great, work on mobile, and help convert visitors into customers.
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Can I get found online without using paid ads?Yes! We help businesses across Suffolk, Cambridgeshire, and Norfolk show up in local search results using organic methods like SEO, Google Business optimisation, and local content creation. You don’t need a big ad budget to be seen online.
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How do I grow my business online if already have a website?Many of our clients already have a website, we can improve it, optimise it for local SEO, and make sure it’s converting visitors into customers. Having a website is great but if no one can find it you're missing out on potential clients. Marketing strategies such as social media, paid advertising and SEO will drive a higher volume of quality traffic towards your website.
FAQ: Find an answer your questions
Contact Us
Talk to us!
Talk to one of our friendly team members today for free.
Talk through your goals and problems and we will see how we can help.
We offer free discovery calls for businesses in East Anglia.
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